Discover Ghardaia Travel offers organized tours throughout Algeria. Our services include adventure stays in authentic bivouacs and traditional residences, ensuring a rich experience in each region, especially in the captivating southern part of Algeria. We also provide stays in the northern region, all delivered with top-tier service.
Travel Offers
Group Tours
Our group tours are available on our website, where you will find detailed information about each itinerary. This includes a day-by-day breakdown, practical advice on your destination, and all relevant details for your trip. You can also check the “Dates and Prices” section for current pricing. Our tours can accommodate minors accompanied by an adult, provided their physical abilities are suitable for the trip. It is up to each participant to determine if they are fit for the tour based on the information provided. If in doubt, we recommend contacting Discover Ghardaia before registering.
Tailor-Made Tours
We offer personalized trips where you can choose your departure date and travel companions. You can design the adventure of your dreams with the help of one of our specialists. To request a custom quote, visit our website and select “Plan Your Visit.”
Registration Process
You can register for a trip by visiting one of our offices or by using the website.
You can:
- Place an option: Express your interest in a trip without financial commitment. This does not guarantee a reservation at the price in effect at the time the option is placed.
- Request a quote: If you’re interested in a tailor-made trip, request a custom quote via the website using our dedicated form.
Final Registration
Your registration is considered final once the registration form is completed and signed, and the deposit or full payment is made, depending on the departure date. Upon receiving your registration, Discover Ghardaia will verify availability and send you an invoice.
The person registering for the group is responsible for sharing all travel details provided by Discover Ghardaia with the other participants.
Payment Terms
Payment Schedule
For trips booked more than 35 days before departure, a deposit of 35% of the total trip cost is required. The remaining balance must be paid without reminder at least 35 days before departure. Failure to pay the balance on time will result in cancellation of your booking.
Payment Methods
You can pay in person with cash at one of our offices, via bank transfer, or by check.
Invoice
Upon receipt of payment, an invoice will be sent to the person who signed the registration form.
Travel Information
Administrative Formalities
Before registering for a trip, make sure each traveler has a valid passport or national ID card, as well as any other documents (visa, family record book, etc.) necessary to transit or enter the destination country. Discover Ghardaia will provide information on visa formalities and support foreign nationals with their visa applications.
Modifications and Interruptions
Transportation Services
After registration, any changes to transportation tickets (e.g., name changes) may incur additional fees, which must be paid to Discover Ghardaia before departure.
Other Services
Before departure, any requests for changes (additions or removals) to the trip itinerary will incur additional fees to be paid by the traveler. Discover Ghardaia will not process any modifications until the fees are paid. Once the trip has started, no refunds will be provided for any unused services. Any new service requested during the trip must be paid in advance to Discover Ghardaia or designated providers.
Special Cases
Any requests to change departure or return dates may incur additional fees, which will be charged based on the rates of our providers.
Cancellation and Refunds
Cancellation Fees
If you need to cancel your trip before departure, notify Discover Ghardaia and your insurance provider as soon as possible. Cancellation fees will be charged as follows:
- Up to 16 days before departure: 35% of the total trip cost
- 15 to 8 days before departure: 60% of the total trip cost
- Less than 7 days before departure: 85% of the total trip cost
- Day of departure or no-show: 100% of the total trip cost
Partial Cancellations by Group Participants
If one or more participants cancel their trip while the rest of the group proceeds, the cancellation fees will apply only to the individual(s) canceling. For shared services that are maintained for the remaining participants, 100% of the shared service costs will be charged to the participant(s) canceling.
Transportation Schedule Changes
Exact transportation schedules (e.g., flights) may not be available when booking. Typically, the first and last days of the trip are dedicated to transportation unless otherwise noted.
Special Conditions
Group Size
Our trips are limited to a maximum of 15 participants. In special cases, one additional traveler may be accommodated to allow someone to travel with a companion.
Cancellation Due to Insufficient Participants
We may have to cancel a trip if the minimum number of participants is not reached. If this happens, we will notify you no later than:
- 20 days before the trip for trips longer than 6 days,
- 7 days before the trip for trips of 2 to 6 days,
- 48 hours before the trip for trips lasting 2 days or less.
If you do not accept the alternative trips we offer, all payments will be refunded in full. However, we will not be responsible for any other expenses you may have incurred, such as flights, hotels, or necessary equipment.
Responsibilities
Discover Ghardaia is not responsible for the following:
- Loss or theft of travel documents by the traveler(s).
- Failure to present the required documents to authorities or transport providers.
- Late arrival at check-in or boarding for any transportation.
- Unforeseen events caused by third parties (e.g., strikes, political disturbances, technical issues).
- Cancellations due to exceptional circumstances or safety concerns. In such cases, Discover Ghardaia reserves the right to modify travel dates, schedules, or itineraries without compensation to ensure traveler safety.
Complaints
During the Trip
Any non-compliance or issues during the trip must be reported to Discover Ghardaia immediately using the emergency contact number provided in your contract. Failure to report issues promptly may affect any potential claims for damages or refunds.
After the Trip
Complaints must be submitted to Discover Ghardaia by email or in writing as soon as possible after the trip, accompanied by supporting documentation.
Personal Information
The personal data you provide is used solely to manage your travel requests and is stored in compliance with data protection laws. Discover Ghardaia does not sell or transfer personal data to third parties without your consent. Your data will be kept only for as long as necessary to fulfill legal or regulatory obligations.